Remedy 2: Instigate professional training, including formal qualification of competency in provision of Copernicus services

Primary gap remedy type: 
Education/Training
Proposed remedy description: 

The effective provision of services from Copernicus data requires users to have confidence about the quality of the service provider. This would be greatly aided by a program of training and certification of competency targeted at professionals working in the field who deliver user services and advice. This would assure that a basic level of service provision in the use and analysis of satellite and non-satellite data was attained by the party offering the service. This may result from a combination of proof of prior service engagement with users and / or formal training course(s) attendance. Service providers should show competency in accessing relevant observational data and products, their appropriate fusion, and the provision of advice to the user. A Copernicus service provision certificate could be provided by one or more accredited institutions offering training in required competencies with appropriate assessment. Training should be provided in a range of languages and need not be limited to European domain. 

Relevance: 

Ensure that users can be confident of competency of service provider to deliver relevant information services.

Measurable outcome of success: 

Increased uptake of Copernicus services by end-users.

Expected viability for the outcome of success: 
  • High
Scale of work: 
  • Individually
  • Single institution
Time bound to remedy: 
  • Less than 3 years
Indicative cost estimate (investment): 
  • Medium cost (< 5 million)
Indicative cost estimate (exploitation): 
  • Yes
Potential actors: 
  • Copernicus funding
  • National funding agencies
  • National Meteorological Services
  • ESA, EUMETSAT or other space agency
  • Academia, individual research institutes
  • SMEs/industry
  • National measurement institutes