Remedy 2: Instigate professional training, including formal qualification of competency in provision of Copernicus services

Primary gap remedy type: 
Proposed remedy description: 

The effective provision of services from Copernicus data requires users to have confidence about the quality of the service provider. This would be greatly aided by a program of training and certification of competency targeted at professionals working in the field who deliver user services and advice. This would assure that a basic level of service provision in the use and analysis of satellite and non-satellite data was attained by the party offering the service. This may result from a combination of proof of prior service engagement with users and / or formal training course(s) attendance. Service providers should show competency in accessing relevant observational data and products, their appropriate fusion, and the provision of advice to the user. A Copernicus service provision certificate could be provided by one or more accredited institutions offering training in required competencies with appropriate assessment. Training should be provided in a range of languages and need not be limited to European domain. 


Ensure that users can be confident of competency of service provider to deliver relevant information services.

Measurable outcome of success: 

Increased uptake of Copernicus services by end-users.

Expected viability for the outcome of success: 
  • High
Scale of work: 
  • Individually
  • Single institution
Time bound to remedy: 
  • Less than 3 years
Indicative cost estimate (investment): 
  • Medium cost (< 5 million)
Indicative cost estimate (exploitation): 
  • Yes
Potential actors: 
  • Copernicus funding
  • National funding agencies
  • National Meteorological Services
  • ESA, EUMETSAT or other space agency
  • Academia, individual research institutes
  • SMEs/industry
  • National measurement institutes